ZaiWebinars

Upcoming Webinars


22nd May 2017

Upcoming Webinar | Rethink the way you: run outbound contact centres – Predictive dialers, Blending, Artificial Intelligence

In our third webinar, we dive into the pitfalls and best practices involved in running an outbound campaign. We'll cover: Predictive diallers – friend or foe? […]

Past Webinars


22nd May 2017

Past Webinar | Rethink the way you: set up and pay for your contact centre solution

ZaiLab’s first free online webinar examines what it takes to handle your contact centre's setup and administration by yourself. It's not nearly as onerous as you […]
22nd May 2017

Past Webinar | Rethink the way you: organise your contact centre’s people

People are the most crucial aspect of a contact centre – but they continue to be a criminally neglected aspect. There's a lot of focus on […]