22nd May 2017

Rethink the way you: set up and pay for your contact centre solution | Webinar 1

ZaiLab’s first free online webinar examines what it takes to handle your contact centre's setup and administration by yourself.
22nd May 2017

Rethink the way you: organise your contact centre’s people | Webinar 2

People are the most crucial aspect of a contact centre – but they continue to be a criminally neglected aspect. There's a lot of focus on […]
22nd May 2017

Rethink the way you: run and measure campaigns in your contact centre | Webinar 3

In our third webinar, we dive into the pitfalls and best practices involved in running an outbound campaign.