31 Aug 2017 | Rethink outbound contact centres

28 Sept 2017 | Rethink customer experiences through technology
12th July 2017
Rethink the way you run your contact centre
3rd July 2017

ZaiLab invites you to join an evening of rewarding conversation, networking and information sharing around rethinking the way you operate contact centres. We'll be discussing how we can differently approach our operational strategies with out of the box thinking with two amazing speakers. Jonathan Elcock will take you on an insightful talk on the essential ingredients required to turn a skeptic into a paying customer. You will also be intrigued by the Zailab Rethink outbound topic which covers the pitfalls and best practices involved in running an outbound campaign.

Join our expert guest speakers as they share insights on thought provoking knowledge and advise

Important Details

When: 6–8pm on 31 August 2017
Where: ZaiLab, 10th Floor, Portside Tower, Foreshore, Cape Town
Speakers: Jonathan El Cock - The art of outbound sales

Speakers: Nour Addine Ayyoub - Rethink the way you run outbound contact centres